Recent Why SERVPRO Posts

Why Choose an IICRC-certified Restoration Company

6/2/2023 (Permalink)

Mold growth on wall due to humidity Mold damage in a property in Chandler, AZ.

Why Select a Restoration Company with IICRC Certification

When a disaster strikes in Chandler, AZ, and fire, mold or water damage restoration services are needed, not all companies are the same. A company that is certified through IICRC, a nonprofit organization that sets the standards for the cleaning, inspection and restorative industry, means it is dedicated to providing high-quality services.

Rigorous Global Standards
Obtaining and maintaining a mitigation certificate from this ANSI-accredited, globally recognized nonprofit isn’t simple. A restoration company has become certified means it has put in upfront work and is dedicated to maintaining set standards. Criteria that must be met include:

Insurance Coverage: A company must provide proof it is ensured prior to certification, as well as proof that it is maintaining the coverage.
Trained Technicians: All technicians must go through initial training and must complete 14 hours of ongoing training within four years.
Professional Conduct: The company must have accurate and detailed information available at all times.
Customer Complaint Policy: A customer complaint policy is required that includes full documentation of all complaints and subsequent solution efforts.

Benefits of Choosing an IICRC Company
Knowing that a company has gone through a lot of work to achieve certification proves that it is dedicated to being a leader in the industry. Once a company is certified, that isn't the end of the story. The importance of ongoing training is an essential component that means whatever the disaster, there will be professionals completing the work who are up-to-date on the latest tools, methods and processes to ensure a property is restored to its preloss condition. Along with standardized training across the board, there are an array of job-specific certifications that mean your restoration has all the bases covered. These specialized certificates include water damage, structural drying, microbial remediation, commercial drying, building moisture thermography, fire and smoke, and health and safety.
When a company is able to taut that is certified through the IICRC, you know you are getting a company dedicated to proper restoration.

4 Key Ways SERVPRO Professionals Help With Insurance Claims

2/1/2023 (Permalink)

Tablet and cel phone. SERVPRO offers electronic claim services.

Four Key Ways SERVPRO Professionals Help With Insurance Claims

When it comes time to file a commercial building insurance claim due to fire, flood or any other damage, the process can become overly complicated quickly. However, SERVPRO's expansive team of building restoration experts can help keep things simple. Here are four ways that SERVPRO professionals help with insurance claims in Chandler, AZ.

1. They Provide Quick, Emergency Response
In the event of a destructive fire, water emergency, or another major event that causes damage to a commercial building, a team of cleaning and restoration experts will promptly assist. These trusted professionals undergo thorough training and are recognized by the third-party agency IICRC, which offers certification in areas spanning the cleaning and restoration industry. With their knowledge and quick response to claims, these crews waste no time repairing buildings back to normal.

2. They Provide Pretesting To Reduce Costs
Pretesting is an efficient way to determine if a property can be restored or if it needs to be replaced. The former is much more cost-effective, so this step can help keep the overall expense of the claim significantly lower.

3. They Offer Electronic Claim Services
Insurance holders can easily access everything they need regarding their damage claim with SERVPRO's electronic filing system. Information uploaded to this online file will always be accurate and recorded promptly so customers can be kept in the loop on their claim and restoration process.

4. They Create a Claim Inventory System
One of the most helpful claim services provided by restoration professionals is a claim inventory system. This itemized list accounts for all the loss within the property and includes pictures of damaged valuable items for insurers to access.
When it comes to insurance claim services, SERVPRO's team of experts aid both customers and insurance agents with their fast, priority response, pretesting of properties, electronic file services and inventory system.

3 Ways an Electronic Claims Service Benefits You

12/16/2022 (Permalink)

Tablet and cell phone. Having access to your claim information is a great convenience.

Three Ways an Electronic Claims Service Benefits You

After you've experienced a fire, flood, storm, or another disaster in Chandler, AZ, you want to get your insurance claim started right away. An electronic claims service like the one SERVPRO offers can help you and the insurance company with your claim. Here are three ways it can benefit you.

1. Convenience
While working with a professional restoration company to repair the damage your property sustained, you may be displaced. You may need to temporarily move out of your house or place of business while the mitigation is performed. Having access to your claim information is a great convenience. You can check on the status of your claim and make updates remotely.
It also allows your insurance agent, restoration professionals and other involved parties to check the status of your claim. They can access the details from a laptop, desktop or mobile device, allowing everyone to work on the go.

2. Central Location
Having your claim data in one place keeps everyone on the same page. A central location for your claim information means fewer opportunities for errors. When one of the parties makes an update or change, everyone can see it. Lost or misplaced paper files won't be an issue with an electronic claims service.

3. Insurance Claim Efficiency
You won't be left waiting for someone to receive estimates, photos or signed documents in the mail when you use an electronic claims service. Once information is added to the system, it becomes available to everyone right away. You benefit from the efficient process when the involved parties have a reduced waiting time.
When you are waiting to get back to work or have repairs made to your Chandler, AZ, property, anything you can do to make things go quicker can help. Consider using a company that offers an electronic claims service so that your insurance claim process is smooth and efficient.

How Do Restoration Professionals Become Qualified?

10/30/2022 (Permalink)

People receiving training. Logo IICRC Our technicians undergo extensive water restoration training and certification through an IICRC-approved school

How Do Restoration Professionals Become Qualified?

When your property is struck by a fire, flood or health hazard like mold, you want the most trusted experts to lead the cleanup and repairs. But how can you tell which crews are the most qualified? Here is a breakdown of key qualifications your local commercial building restoration professionals should have and how those standards are achieved. 

Completion of IICRC Training
The Institute of Inspection, Cleaning and Restoration Certification is one of the world's most reputable organizations for the restoration industry. The firm provides in-depth training for those working across the industry and awards certification in a number of specialized areas. Their dozens of certifications include: 

  • Commercial Drying Specialist
  • Fire and Smoke Damage Restoration
  • Technician
  • Odor Control Technician
  • Health and Safety Technician
  • Water Damage Restoration Technician

If you are in need of a damage restoration expert in Chandler, AZ, make sure that they are IICRC certified.

Local and National Company Training 
On top of receiving a mitigation certificate from the third-party Institute of Inspection, Cleaning and Restoration Certification, trust that your restoration crews have also undergone their own local and national training. To become an industry leader, it's paramount to provide support to crews working in different community franchises as well as at the national level. This will typically include informative courses followed by an exam.

Course Opportunities for Various Professionals
The restoration industry is not just limited to those who clean and repair properties. In fact, insurance adjusters, real estate professionals and cleaning crews alike often come together to provide customer satisfaction. These professionals are best qualified when they have a holistic understanding of everything emergency mitigation entails, therefore they may be offered an opportunity to expand their knowledge with related courses. 
The effort that goes into becoming a fully-qualified restoration expert is immense. Trained professionals should receive IICRC certification, undergo local and national corporate training as well as continue industry education with additional course opportunities available to them. 

SERVPRO's Claims Inventory Services Helps You in These 3 Ways

8/13/2022 (Permalink)

Tablet and cel phone. Loss assessment professionals are Here to Help with claims inventory services that make your job easier in a number of ways

SERVPRO's Claims Inventory Services 

When your client in Chandler, AZ, suffers loss from flooding or fire, you need an accurate assessment of the damage. You need to know what the repair costs will be as quickly as possible so you can process the insurance claim.
Fast processing means your clients get the help they need sooner. An accurate assessment means your insurance company doesn't pay any more than necessary. Both are crucial, but visiting the site to assess the damage can be tedious and time-consuming.
Fortunately, loss assessment professionals are Here to Help with claims inventory services that make your job easier in a number of ways.

1. You Get Vital Information Faster
SERVPRO has teams available across the country, meaning assessment teams can arrive on the scene quickly. Experts do a thorough inspection and take detailed records of every bit of damaged property. They also take photos. They provide all of this to you along with a recommendation as to the best way to repair the damage.

2. You, the Insurance Agent, Have Immediate Access to All Information
While processing your client's insurance claim, you can always go online to get access to every document written and photograph taken. All that information is entered the moment it is prepared and is available at the click of a button.

3. Our Pretesting Services Save You Money
Team members pre-test the area to gain an accurate assessment of the damage. They provide you with a quote for all restoration costs before they start working. You get the best work at the best price, making it easier to process that insurance claim. Restoration professionals also prevent further damage by stopping mold growth in its tracks.
Damage from flooding or fire is devastating to your clients and expensive for your insurance company. Fortunately, with professional assistance, your client's property is restored quickly and painlessly.

SERVPRO's Quick, Effective Storm Restoration Helps You and Your Clients in These 4 Ways

6/22/2022 (Permalink)

IICRC Institute.of Inspection Cleaning and Restoration SERVPRO staff members train according to IICRC standards in water and fire cleanup as well as restoration.

SERVPRO's Quick, Effective Storm Restoration Helps You and Your Clients 

Storm restoration is vital, especially after a devastating flood. Your Chandler, AZ, insurance clients may suffer flood damage and need help cleaning up and restoring things "Like it never even happened".

Restoration specialists can arrive on the scene quickly and make an accurate assessment of the damage. These specialists provide both you and your clients with an inventory of the damage and the work that needs to be done. They help you in a number of ways.

1. SERVPRO Specialists Are Highly Trained

SERVPRO staff members train according to IICRC standards in water and fire cleanup as well as restoration. Staff members also take ongoing training to ensure they're the best at what they do.

2. A Storm Response Team is Available 365 Days a Year

You need a storm restoration team to arrive quickly to assess the damage and prevent any further harm. Professionals are available from more than 1,900 locations across the United States and Canada, including one close to you. They're available for help every day of the year.

3. Professionals Help To Process Insurance Claims Faster

Staff members have the training and experience your clients need to prepare the paperwork with the required details to help process claims quickly and effectively. They'll make the work for your clients easier.

4. SERVPRO's Staff Members Are the Best in the Industry

SERVPRO has storm restoration specialists who can handle any disaster. Whether it's a home or an industrial complex, these professionals have the experience and know-how to stop the damage and dry the area completely. That way, no further damage occurs. They restore your client's property and save you money by preventing further costly repairs.

When your clients suffer losses from storms or floods, they can feel overwhelmed by the process. Professionals help them navigate the paperwork while restoring their properties.