Recent Posts

3 Tips for Sump Pump Maintenance

12/2/2022 (Permalink)

A sump pump installed in a basement of a home with a water powered backup system. Keeping your pump clear of debris can also help prevent clogs that may damage the unit.

Sump Pump Maintenance

If you have a sump pump in your Chandler, AZ, home, then you may already know the dangers flooding can present to your property. Fortunately, performing regular maintenance on your pump can help it stay in working order, which in turn can help prevent water damage.

1. Always Follow the Manufacturer's Recommended Use Instructions

Many water damage restoration companies recommend the pumps as a flood prevention method. When performing pump maintenance, it's important to always follow your manufacturer's recommended instructions. This includes making sure the cord is in good repair, and that the unit is plugged into a ground fault circuit interrupter. This can help ensure your pump correctly performs the intended job for its lifespan.

2. Regularly Check For, and Clean Out Any Debris

Another important step for maintaining your sump pump is to ensure the pump, the vent, the discharge pipe, and its intake screen remain clear of debris. Common clogs can be comprised of dirt, gravel, leaves, sticks, and other materials that may have gotten into the water. A clogged unit often has to work harder to do its job and is at greater risk of malfunction.

3. Perform Routine Maintenance on Your Pump

Regularly looking over your pump for any maintenance needs can help you prevent larger problems such as clogs and unit malfunction. Take the time to inspect the cord, and clear away any debris that could be a problem. If you find your pump is malfunctioning it's best to call a professional to service the unit.

Remember, maintaining your sump pump can help prevent costly water damage to your home. Always follow the manufacturer's instructions on how to use, plug in and clean your pump. Keeping your pump clear of debris can also help prevent clogs that may damage the unit. It's important to check for these things on a regular basis. If you have any questions, a professional might be able to help.

3 Steps for Restoring Water-damaged Electronics

11/27/2022 (Permalink)

Water in the keyboard of a computer Do not assume that your wet electronics are useless.

Water-Damaged Electronics

When water damage impacts a business, building repairs are necessary to return to the space. However, flooded electronics are just as important to take care of and restore. Here are helpful tips if water has damaged the valuable gadgets and electronics in your Chandler, AZ, business.

1. Disconnect Any Flooded Electronics From Their Power Source
This is a key first step to saving your devices, whether they be handheld objects or larger items connected to a plug. For your own safety, do not attempt to grab any submerged electronics if you are subjected to shock hazards like standing in free water or in wet clothes.
Turn off a circuit breaker that powers impacted devices connected to plugs for optimal safety. For battery-powered electronics, turn off the device but be wary of any heat, smoke, or melting which would indicate a shorted battery. Drain the device of excess water and if possible, remove the battery.

2. Clean off Circuit Boards
Once devices have been disconnected from power and disassembled as necessary, it is critical to clean their circuit boards. This will require a small bowl of isopropyl alcohol and a cotton swab or small brush. Dip the brush into the alcohol, move along the crevices of the board to remove any dirt buildup, then let dry completely. A water damage restoration company can assist with the proper drying of contents within your property.

3. Evaluate for Further Electronic Damage
After cleaning the circuit boards, you will want to place a working battery into the flooded electronics and test if they are usable or require more repair. Be sure any connected cables or cords are not damaged as well. Evaluate potential parts that may need replacing, such as the LCD screen or logic board.
Don't think your water-logged electronics are destroyed. Restore them by safely disconnecting their power, cleaning their circuit board and testing them out with a new battery.

Knowing How Your Renters Insurance Policy Covers You

11/18/2022 (Permalink)

Renters insurance form and dollars on the table. Tenants should have a renters policy to protect their items and liability for starting a fire.

Per a lease agreement, your landlord or property owner provides a place for you to live based on you making regular payments to cover your monthly rent. Typically, property owners carry homeowner’s insurance to cover damages from certain perils, such as fire, theft, and natural disasters. If you experience a fire at your apartment or rental home in Chandler, AZ, the landlord’s insurance doesn’t cover your belongings, which is why you need renters insurance. 

Understanding Your Renter's Insurance Policy

Here’s what you can expect your renter's coverage to include:

Personal belongings: You’re covered for items that are lost due to a fire, but pay close attention to the language used. Your plan should offer the replacement value for your belongings, as opposed to the actual cash value. If you had to replace an old television, the actual cash value would be significantly less than the cost to replace it.
Liability: If you started the fire, generally your plan covers any fire damage to third parties, including personal injury or destruction of property.
Medical bills: Your policy should include some coverage for injuries to others due to fire.
Loss of use: Your unit may not be inhabitable after a fire. “Loss of use” coverage can help pay for temporary relocation and other expenses.

The property owner’s policy generally only covers damage to the building. You should also confirm that your renter's policy covers fire-related losses such as smoke or soot damage.

Knowing When You’re Not Covered
Renter's insurance generally applies to accidental fires. If you started a fire on purpose, you won’t be covered. Be aware that if a fire you started accidentally destroys the building structure, your landlord’s insurer may come after you for losses. In that case, your renter's policy could help cover those costs. Fire restoration by a professional remediation company may be covered by a landlord. 
Tenants should have a renters policy to protect their items and liability for starting a fire. It’s important to know what is and isn’t covered before you find yourself in an emergency situation. This is part of being a responsible tenant.

Why To Pretest Damaged Structures

11/2/2022 (Permalink)

Mold growth on wall due to humidity Water damage can lead to secondary damage if not attended quickly.

Why Restoration Experts Conduct a Pretest

When a building has suffered damage, pretesting may seem like a waste of time. Thoroughly inspecting and testing the condition of the structure prior to mitigation and restoration can ensure that these processes address the underlying causes and actual conditions of damage. Find out why restoration experts should conduct a pretest in the event of a fire, water, or other damage to a commercial building in Chandler, AZ.

Inspection Can Identify Underlying Problems
When preparing to make a commercial property insurance claim, the owner of a building should have the most accurate and complete picture of the status of the structure. A pretest performed by restoration professionals can reveal the following factors that could affect the duration and expense of damage restoration:

  • Causes of primary damage
  • Presence of secondary damage
  • Other relevant factors

In some cases, insurance companies only cover primary damage and exclude secondary damage from coverage. Knowing what damage is covered ahead of time and the probable duration of a business interruption can help property owners make informed decisions about financing the cost of damage cleanup and restoration.

Pretesting Reveals the Extent of Damage
A cursory inspection of a commercial structure may not indicate more severe damage. For example, water damage might be readily evident without a pretest, but secondary mold damage could go undetected until the problem gets worse.

Findings Guide Restoration Procedures
Pretest findings remain valid until restoration is well underway. These findings also demonstrate the necessity of restoration for an insurance agent.
Pretesting can take a little time at the beginning of damage assessment, but this measure can end up identifying significant issues that could require a great deal more time and money to fix later. These are just a few reasons to pursue a pretest after any type of damage affects the commercial property in Chandler, AZ.

How Do Restoration Professionals Become Qualified?

10/30/2022 (Permalink)

People receiving training. Logo IICRC Our technicians undergo extensive water restoration training and certification through an IICRC-approved school

How Do Restoration Professionals Become Qualified?

When your property is struck by a fire, flood or health hazard like mold, you want the most trusted experts to lead the cleanup and repairs. But how can you tell which crews are the most qualified? Here is a breakdown of key qualifications your local commercial building restoration professionals should have and how those standards are achieved. 

Completion of IICRC Training
The Institute of Inspection, Cleaning and Restoration Certification is one of the world's most reputable organizations for the restoration industry. The firm provides in-depth training for those working across the industry and awards certification in a number of specialized areas. Their dozens of certifications include: 

  • Commercial Drying Specialist
  • Fire and Smoke Damage Restoration
  • Technician
  • Odor Control Technician
  • Health and Safety Technician
  • Water Damage Restoration Technician

If you are in need of a damage restoration expert in Chandler, AZ, make sure that they are IICRC certified.

Local and National Company Training 
On top of receiving a mitigation certificate from the third-party Institute of Inspection, Cleaning and Restoration Certification, trust that your restoration crews have also undergone their own local and national training. To become an industry leader, it's paramount to provide support to crews working in different community franchises as well as at the national level. This will typically include informative courses followed by an exam.

Course Opportunities for Various Professionals
The restoration industry is not just limited to those who clean and repair properties. In fact, insurance adjusters, real estate professionals and cleaning crews alike often come together to provide customer satisfaction. These professionals are best qualified when they have a holistic understanding of everything emergency mitigation entails, therefore they may be offered an opportunity to expand their knowledge with related courses. 
The effort that goes into becoming a fully-qualified restoration expert is immense. Trained professionals should receive IICRC certification, undergo local and national corporate training as well as continue industry education with additional course opportunities available to them. 

What To Know About Mitigating Roof Damage

10/11/2022 (Permalink)

Two men on top of the roof of a house, carrying out inspection The roof should be inspected regularly.

What You Need To Know To Prevent Roof Damage

When you have a Chandler, AZ, home roof damage from the weather may be something you’re concerned about. Fortunately, there are a few steps you can take to help mitigate this possibility. Here are a few things that many storm damage restoration professionals recommend to help protect your home.

1. It’s Best To Act Quickly if Damage is Found

Not all damage comes from hail or rain. Wind damage and extensive sun can also lead to some problems with your roof. Knowing what to look for can allow you to act quickly when signs of damage are found. Doing so may help mitigate long-term costs by preventing the damage from growing.

2. The Roof Should Be Inspected Regularly

Many experts recommend looking over your home for roof damage at least twice a year. Doing so may help you spot potential issues that need to be taken care of before damage has a chance to grow any worse. You may also want to inspect your roof after any large storms. If you're unsure what to look for, or if what you found counts as damage, then a professional may be able to do an assessment.

3. Protect the Roof Until Repairs Can Be Made

In the event you find damage to your roof, protective measures can be taken. Calling a professional as soon as you suspect damage may have occurred can help you schedule a repair appointment before things can get any worse. They may also recommend that you place a tarp or board over the damaged area to prevent further issues.

When working to protect your home from roof damage it's important to remember that any potential problems should be taken care of as quickly as possible. Many experts recommend looking your roof over at least twice a year and after any major storms. If you do find damage you can protect your home by placing tarps or boards over the area until a professional can arrive.

What Steps to Take After a Commercial Fire

10/6/2022 (Permalink)

Flames If your Chandler, AZ commercial business has been affected by fire take the necessary steps to recover from this incident.

What Steps to Take After a Commercial Fire

When a fire breaks out on your commercial property, you may feel shocked and paralyzed. You may not know which steps to take first or even how to handle the situation. But, it's important to keep your wits about you in order to minimize the damage as much as possible and get your business back up and running as soon as possible. The following steps will help guide you through what needs to be done after a fire breaks out at your place of business.

Call the fire department.

Once you've made the decision to evacuate, the first thing you should do is call 911. Do not attempt to put out the fire yourself; this is what firefighters are trained for, and they will arrive quickly to help. As well, don't try to move any items from your property that may have been damaged in the flames—if you need something from inside your building and it's possible it could be damaged by smoke or heat exposure, wait until after firefighters have given the all-clear for reentry before entering.

Take stock of the damage.

Check for structural damage, including cracks in walls and ceilings, and damaged load-bearing walls. If necessary, hire an engineer to assess the integrity of your building structure before reoccupying it.

Inspect for fire damage, including soot on walls and smoke deposits that can indicate hidden flames or residual heat sources inside walls. This can be done by taking photographs of all surfaces or using a thermal imaging device to look at spots that may appear normal but actually have hidden problems below them (such as areas near electrical outlets).

Look for water damage from sprinklers or fire hoses and check entrances/exits to see if they are blocked by fallen debris (this could lead to evacuation issues).

Call your insurance company.

Once you've gotten your mind around the situation, it's time to call your insurance company. They'll want to know what happened and how much damage was done, so be prepared to give them all of the facts. Tell them about the fire itself: where it started, what time it started (if you know), whether or not there were any injuries involved, etc. Also, tell them about the extent of damage caused by this incident—how many square feet were affected, and which parts of your property were damaged?

When working with a fire damage restoration company such as SERVPRO of North Chandler, they will take care of this entire claims process for you.

Hire a fire damage restoration company.

A professional fire damage restoration contractor is essential for restoring your business after a devastating fire. The right contractor will bring the experience and know-how to make sure that your commercial property is brought back to life following a fire.

If you have ever been in this situation before, you know that having someone who knows what they're doing can save you time and money—not to mention help prevent further damage from occurring while working on your property.

Create a temporary space for your employees to work in while your business is being restored.

If you’re planning on reopening your business, you should have a plan in place for where you will work while the property is being restored. Your temporary workspace should be somewhere safe and accessible. It should also be comfortable enough that your employees are happy to work there. You may even want to consider renting office space or another location that has the equipment and resources necessary for running your business.

If your business in Chandler, AZ, has been affected by a fire, it can be a very stressful time for both you and your employees. It is important that you take the necessary steps to recover from this incident and get back up on your feet as soon as possible so that you can continue operating without interruption. We hope these tips help guide you through this difficult process!

4 Steps To Fix a Leaky Faucet

10/2/2022 (Permalink)

Leaky faucet One job that is easy for people to perform is replacing a leaking faucet.

Fixing a Leaky Faucet: 4 Steps

While there are some home repair projects that Chandler, AZ, homeowners should leave to professionals, there are many projects that homeowners can do on their own. One job that is easy for people to perform is replacing a leaking faucet. Here are some steps to help you successfully accomplish this project.

1. Shut Off Water
The first step is to shut off the water. Look underneath the sink to locate the pipe that has a football-shaped valve on it. You can turn the water off by turning the valve clockwise until it won’t turn anymore. Once you’ve turned off the water, turn the handles and allow any remaining water to drip out before starting the repair.

2. Prepare for Repair
Before you start taking the leaking faucet apart, place a plug into the sink hole or put a rag over the top. This will prevent loose parts from going down the drain. Tape the jaws of your wrench with some duct tape to prevent scratches to the fixture. Finally, have a soft scrubbing pad and some distilled white vinegar nearby to clean off mineral deposits on the dripping faucet parts.

3. Determine the Type of Faucet
There are four types of faucets including compression, cartridge, ceramic disk and ball. The compression faucet is easiest to identify because it has separate handles for hot and cold water. The other three types of faucets can be identified as you begin taking the faucet apart: you will either see a cartridge, ceramic disk or ball bearing.

4. Perform Repair
Each type of faucet requires a few detailed steps. Fortunately, you can search the internet for detailed instructions and videos to help you perform the repair. As you’re taking apart the leaking faucet, place each part down on a designated spot in order of removal. This will help you replace each part correctly.
A fixed leak is a satisfying home repair project. If you have any issues with flooding, water damage repair specialists can help clean up your home.

What To Expect During a Home Restoration Process After a Fire

9/24/2022 (Permalink)

Roof a home damaged by a fire Roof damaged by fire in a home in Chandler, AZ.

Fire Restoration Process

If flames break out in your home, it can be a daunting task to clean up the mess and get your house back to its previous condition. That is why trusted fire damage restoration professionals should take the lead after an emergency to issue all necessary repairs. Here are the six things you can expect out of the fire restoration process.

1. Damage Evaluation
The first key step for experts is to inspect your Chandler, AZ, home and assess all the damage. This allows them to get a full-scale picture of what repairs will be needed and officially launches the restoration project.

2. Securing the Structure
Your property may be unsafe even after flames are put out, with windows and the roof especially likely to be compromised. Experts will board up the structure and tarp the roof to ensure the highest level of structural safety.

3. Water Extraction
After a fire, most homes face water damage due to responders' efforts of putting out the flames. Before fire restoration can begin, water damage must be taken care of in full, including the removal of excess water and drying of the structure.

4. Smoke Damage Removal
At this point in the process, professionals will tackle the smoke and soot buildup within the home. This step requires specialized cleaning techniques to remove the smoke and prepare the space for a rebuild.

5. Overall Damage Cleaning
Following water and smoke removal, crews will sanitize every impacted surface to kill off any bacteria or harmful properties. They may also use deodorization techniques should smoke odors remain.

6. Restoration and Repairs
Last but not least, the process will conclude with restoring the home to its pre-fire condition. This could involve a number of repairs from minor efforts like re-painting walls to an extensive reconstruction of some areas.
The damage in each fire restoration project will vary, but the process itself will typically always include these six steps.

Dealing With the Aftermath of a Pipe Break in 4 Steps

9/12/2022 (Permalink)

Water gauge pressure, hand shut off main valve, close-up. To avoid the most water damage, it is vital to shut off the water supply to the affected site.

Water Mitigation Services

Commercial properties are more prone to water damage than residential properties. The sheer number of people entering and exiting the premises on a daily basis opens businesses up to potential bursting pipes. If you are faced with a broken pipe and leak, there are four steps water mitigation services in Chandler, AZ, recommend you take.

1. Turn Off the Water 
To avoid the most water damage, it is vital to shut off the water supply to the affected site. If you do not know where the plumbing leak originated, it is best to shut off the water supply to the entire building. However, be careful when walking through flooded spaces. Water can lead to electrocution hazards. It is best to stay away from flooded areas to ensure safety.

2. Evacuate Water
Bursting pipes can lead to significant flooding if the water supply is not shut off fast enough. Before mitigation services can repair any damage, they must evacuate any excess water. The evacuation of the water might take some time, but professional services will use various pumps to speed up the process.

3. Fix Broken Pipe
Once the water is out of the building, the service you hire can find and repair the broken pipe or pipes. Depending on the level of damage, the service might already need to remove drywall and insulation in the affected areas of the building. Once the pipe or pipes are repaired, the service can restore water to the facility.

4. Repair Property
Once the leak is repaired, the mitigation service can begin making repairs to the facility. The company will replace insulation, drywall, and any other materials damaged by the flooding.
Commercial properties may be at a greater risk of bursting pipes. Still, knowing the risks, business owners can make mitigation and prevention plans.